How do I get started with Unwire?

Simply download the app from the App Store or Google Play, create an account, and follow the onboarding process. We'll guide you through setting up your first goals and taking your initial assessment.

Yes. Unwire offers a free version with core features including assessments, screen time tracking, basic goals, and learning modules. Premium features are available through optional in-app purchases.

How is my data protected?

Your data is encrypted both in transit and at rest. Unwire never sells your personal information. See the Privacy Policy at https://unwireapp.com/privacy/ for full details.

Can I delete my account?

Yes. You can delete your account at any time through the app's settings menu under Account Settings > Delete Account, or by contacting support@unwireapp.com.

What devices does Unwire support?

Unwire is available for iOS (iPhone and iPad) and Android devices. Running the latest OS version is recommended for the best experience.

How accurate is the screen time tracking?

Screen time tracking uses platform APIs — Screen Time on iOS and Digital Wellbeing on Android — to provide accurate usage statistics. Accuracy depends on your device's capabilities and the permissions granted to the app.

Are the assessments scientifically validated?

Unwire's assessments are based on validated scientific tools including Dr. Kimberly Young's Internet Addiction Test (IAT), the Smartphone Addiction Scale (SAS), and the Social Media Disorder Scale based on DSM-5 criteria. These assessments are for informational and self-awareness purposes only and do not constitute medical diagnosis or advice.

Can Unwire replace therapy or professional help?

No. Unwire is a wellness and educational tool only, not a substitute for professional medical advice, diagnosis, or treatment. If you are struggling with digital addiction, mental health concerns, or any health-related issues, consult a qualified healthcare professional.

How do I report a bug or technical issue?

Email support@unwireapp.com with a description of the issue, your device model and OS version, the app version (found in Settings > About), steps to reproduce the issue, and screenshots if helpful.

How can I provide feedback or suggest features?

Send feedback, feature requests, or suggestions to support@unwireapp.com. All feedback is carefully considered.

Ukusekela & Xhumana

Sikhona ukusiza!

Unemibuzo, impendulo, noma udinga ukwesekwa? Sizinikele ekukunikezeni okuhlangenwe nakho okuhle kakhulu. Nansi indlela ongathintana nathi ngayo:

Ulwazi Lokuxhumana

I-imeyili Yokwesekwa

support@unwireapp.com

Sivame ukuphendula phakathi kwezinsuku zebhizinisi ezingu-24-48.

Isixwayiso Esibalulekile Sokuphila

i-Unwire iyithuluzi lokufundisa lokuphila kahle kuphela. Asinikezi izeluleko zezokwelapha, zokucabanga, noma ezempilo. Noma okuqukethwe kwethu kusekelwe ezincwadini zesayensi, akusikh substitute sezenzo zokunakekelwa kwezempilo ezikhethekile.

Asithathi msebenzi nganoma yiziphi imiphumela ephuma ekusebenziseni le app. Uma unokukhathazeka ngempilo, sicela uxhumane nochwepheshe bezempilo abaqeqeshiwe, umelaphi ogunyaziwe, noma udokotela wezokwelapha.

Imibuzo Evame Ukubuzwa

Ngiyithola kanjani i-Unwire?

Vele ulande le app ku-App Store noma ku-Google Play, wakhe i-akhawunti, bese ulandela inqubo yokungena. Sizokuhola ekusetheni imigomo yakho yokuqala nasekuthatheni ukuhlola kwakho kokuqala.

Is Unwire free?

Yebo! I-Unwire inikeza inguqulo eqinile yamahhala enezici ezisemqoka ezifaka phakathi ukuhlolwa, ukulandelela isikhathi sokubuka, imigomo eyisisekelo, kanye nezifundo. Izici ezikhethekile zingase zibe khona ngokuthengwa okwenziwa ngaphakathi kwe-app.

Idatha yami ivikelekile kanjani?

Sithatha ubumfihlo bakho ngokungathi sína. Idatha yakho iyashintshwa kokubili ngesikhathi sokuhamba nasekuthuleni. Asithengisi ulwazi lwakho lomuntu siqu. Ukuze uthole eminye imininingwane, sicela ufunde i- Policy Yobumfihlo yethu.

Ngiyakwazi ukususa i-akhawunti yami?

Yebo. Ungasusa i-akhawunti yakho nganoma yisiphi isikhathi ngalesi sikhangiso se-app ngaphansi kwe-"Izilungiselelo ze-Akhawunti" > "Susa i-Akhawunti". Ungathintana nathi ku-support@unwireapp.com ukuze ucele ukususwa kwe-akhawunti.

Yiziphi izinsiza ezisekelwa yi-Unwire?

I-Unwire itholakala kuma-iOS (iPhone ne-iPad) kanye nezinsiza ze-Android. Siphakamisa ukuhamba ne-version ye-OS yakamuva ukuze uthole isipiliyoni esingcono.

Ukwazi kahle kangakanani ukuhamba kwesikhathi kwesikrini?

Ukulandela isikhathi sethu sokubuka sisebenzisa ama-API epulatifomu (Isikhathi Sokubuka ku-iOS, Ukuphila Kwedijithali ku-Android) ukuhlinzeka ngemininingwane ethile yokusetshenziswa. Ukunembeka kuncike kumakhono edivayisi yakho kanye nezimvume ezinikeziwe ku-app.

Ingabe ukuhlolwa kuqinisekiswe ngensayensi?

Ukuhlolwa kwethu kusekelwe kumathuluzi esayensi aqinisekisiwe okubandakanya uDkt. Kimberly Young's Internet Addiction Test (IAT), i-Smartphone Addiction Scale (SAS), kanye ne-Social Media Disorder Scale esekelwe kumazinga e-DSM-5. Noma kunjalo, lezi zihlolo zenzelwe kuphela izinjongo zokwaziswa nokuzazi futhi azihlanganisi nokuxilongwa kwezokwelapha noma izeluleko. Imiphumela akufanele isetshenziswe ekwenzeni izinqumo zoclinical.

Ingabe i-Unwire ingakwazi ukufaka esikhundleni sokwelashwa noma usizo lwezobuchwepheshe?

Ngempela cha. I-Unwire iyithuluzi lokuphila kahle nolwazi kuphela, hhayi esikhundleni sezinsizakalo zezokwelapha, ukuxilongwa, noma ukwelashwa. Asihlinzeki ngezinsizakalo zempilo yengqondo. Uma ubhekene nezinkinga zokudakwa kwedijithali, izinkinga zempilo yengqondo, noma noma yiziphi izinkinga ezihlobene nezempilo, KUFANELE uxhumane nochwepheshe bezempilo abaqeqeshiwe, umelaphi ogunyaziwe, udokotela wezengqondo, noma udokotela. Ungalokothi ulinde noma uphike izeluleko zezokwelapha ezivela kulolu hlelo.

Ngiyabika kanjani iphutha noma inkinga yezobuchwepheshe?

Sicela usithumele i-imeyili ku-support@unwireapp.com enezinto ezilandelayo:

Incazelo yenkinga
Imodeli yedivayisi yakho kanye ne-OS version
Inguqulo ye-App (itholakala kuziSettings > Mayelana)
Izinyathelo zokuphinda zenzeke inkinga, uma kusebenza
Izithombe-skrini, uma ziwusizo

Ngiyakwazi kanjani ukuhlinzeka ngempendulo noma ukuhlinzeka ngezici?

Siyajabula ukuva kubasebenzisi bethu! Thumela impendulo yakho, izicelo zezici, noma iziphakamiso ku-support@unwireapp.com. Nakuba singakwazi ukusebenzisa zonke iziphakamiso, sithathela phezulu yonke impendulo.

Imihlahlandlela yeNhlangano

Uma usebenzisa izici zomphakathi ze-Unwire, sicela ukhumbule ukuthi:

Hlonipha futhi usekele abanye
Vikela ubumfihlo bakho nabanye
Bika noma yisiphi okuqukethwe noma ukuziphatha okungafanele
Landela Imigomo Yesevisi yethu

Ukusekelwa Kwezimali Nokubhaliswa

Uma unemibuzo mayelana nezinsiza, ukukhokha, noma ukubuyiselwa:

Abasebenzisi be-iOS: Ukubhaliswa kulawulwa nge-Apple ID yakho. Vakashela Usizo lwe-Apple noma xhumana ne-Apple ngqo.
Abasebenzisi be-Android: Ukubhaliswa kulawulwa nge-Google Play. Vakashela Usizo lwe-Google Play noma xhumana ne-Google ngqo.

Uma unemibuzo ethile yokukhokha, xhumana nathi ku support@unwireapp.com

Izicelo Zebhizinisi

Uma unethuba lokubambisana, imibuzo yemidiya, noma imibuzo ehlobene nebhizinisi, sicela uxhumane:

support@unwireapp.com

Social Media

Hlala uxhumekile futhi uthole izibuyekezo zakamuva:

Silandele ukuze uthole amathiphu, izibuyekezo, nezindaba zomphakathi
Yabelana ngohambo lwakho lwe-Unwire nge-#UnwireApp

Udinga usizo oluphuthumayo? Thumela i-imeyili kithi ku support@unwireapp.com futhi sizophendula ngokushesha okukhulu. Sikulungele ukweseka uhambo lwakho lokuphila kahle kwedijithali!