Privacy Policy

Okugcina kuvuselelwe: Meyi 16, 2026

Sihlonipha ubumfihlo bakho. Le mthetho ichaza ukuthi yiziphi idatha esiyiqoqayo, ukuthi siyisebenzisa kanjani, kanye namalungelo akho. I-Unwire izibophezele ekuvikeleni ulwazi lwakho lomuntu siqu nasekuboniseni ngokucacile ngezindlela zethu zokuphatha idatha.

1. Idatha Esiyiqoqayo

Siqoqe lezi zinhlobo zolwazi:

• <strong>Ulwazi Lwe-akhawunti:</strong> Lapho udala i-akhawunti, siqoqe ikheli lakho le-imeyili, igama, kanye nezitifiketi zokuph authenticate.
• <strong>Idatha Yokusetshenziswa:</strong> Sihlanganisa idatha mayelana nokuthi usebenzisa kanjani i-app, kuhlanganise nezibalo zesikhathi sokubuka, ukuhlolwa okuqediwe, intuthuko yokufunda, nezinhloso ozibekele zona.
• <strong>Ulwazi lwezisetshenziswa:</strong> Singaqoqa uhlobo lwezisetshenziswa, inguqulo yesistimu yokusebenza, inguqulo ye-app, indawo, kanye nezikhombisi ezithile ezidingekayo ukuze kusebenze izinsizakalo zeplathifomu, ukubika ukuwa, ukuphepha, noma ukusebenza kwe-akhawunti. I-Supabase funnel engaziwa echazwe ngezansi ayifaki ama-ID wezisetshenziswa.
• <strong>Izibalo:</strong> I-Firebase Analytics engakhethwa kuhlelo lokusebenza lweselula isetshenziswa kuphela uma uvuma. Ngaphandle kwalokho, i-Unwire iqopha inani elingaziwa le-Supabase funnel ukuze iqonde ukuthi abasebenzisi baqedela ukufakwa nokubona izikrini ezikhethekile. Lezi zilinganiso zifaka igama lesenzakalo, usuku, ipulatifomu, inguqulo yesicelo, indawo, isinyathelo sokufakwa/isinyathelo esibalulekile, indawo/uhlobo olukhethekile, kanye nesizathu sokwehluleka kuphela. Azifaki i-ID ye-akhawunti, i-ID yomsebenzisi, i-ID yedivayisi, i-imeyili, ikheli le-IP, umbhalo omkhulu, imigomo, imikhuba, imibono, izimpendulo zokuhlola, noma okuqukethwe kokuphila kahle. Kuwebhusayithi, i-Google Analytics ingaqoqa izenzakalo ezisekelwe kuvuma ezifana nokubukwa kwamakhasi, uhlobo lwamakhasi nolimi, ama-click wokulanda ku-app-store, ama-click wokwenza isenzo, ukubukwa kwengxenye yokubiza, ukubukwa kwezikhala zebhlog kanye nenqubekela phambili yokufunda, ama-click ezikhala ezihlobene, ama-click e-imeyili yokwesekwa, ukuvulwa kwe-FAQ, ukujula kokuskrola, kanye nama-click ezixhumanisi eziphumayo.
• <strong>Amalogi Wokwephuka:</strong> Amalogi wezobuchwepheshe ukuze sithole futhi silungise izinkinga kuhlelo lokusebenza.

Asiqoqi <strong>ngaphandle</strong> kokufinyelela imiyalezo yakho yangasese, oxhumana nabo, izithombe, noma ezinye ifayela kudivayisi yakho ngaphandle kwalokho okudingekayo ukuze kusebenze kahle i-app.

2. Indlela Esisebenzisa Ngayo Idatha Yakho

Sisebenzisa ulwazi oluqoqiwe ukuze:

• Sisebenze futhi sinikeze izinsizakalo ze-app
• Yenza kube ngokwakho futhi uhlinzeke ngokuqukethwe okufanele
• Landela intuthuko yakho futhi ubonise izibalo
• Thumela izaziso nezikhumbuzo (ngokuhambisana nevumelekile yakho)
• Hlaziya ukusebenza futhi uthuthukise uhlelo lokusebenza
• Gcina ukuphepha futhi uvimbele ukusetshenziswa kabi
• Landela izibopho zomthetho

<strong>Asithengisi idatha yakho yomuntu siqu</strong> kubantu besithathu ngenhloso yokumaketha.

3. Izizathu Zomthetho Zokucubungula (GDPR)

Ngokwesifunda sakho, ukucubungula kungase kusekelwe ku:

• <strong>Imvume:</strong> Uphenye imvume ecacile yokwenza imisebenzi ethile yokucubungula
• <strong>Ukusebenza Kwenkontileka:</strong> Ukucubungula kubalulekile ukuhlinzeka ngezinsizakalo ozicelile
• <strong>Izizathu Eziqinisekisiwe:</strong> Sinemibono efanele yokucubungula idatha ethile, njengokuvikela ubugebengu, ukuhlola izinkinga, kanye nezibalo ezihlanganisiwe ezingenasithunzi ezisetshenziselwa ukuthuthukisa ukufakwa nokuthembeka kohlelo lokusebenza.
• <strong>Izibopho Zomthetho:</strong> Kumele siqhubeke nokucubungula idatha ukuze sihambisane nezidingo zomthetho

4. Ukugcina Idatha & Ukugcina

Sigcina idatha yakho kuphela isikhathi esidingekayo ukuze kuhlangatshezwane nezinhloso ezichazwe kule mthetho noma njengoba kudingwa umthetho. Ngokukhethekile:

• <strong>Idatha Ye-akhawunti:</strong> Igcinwa ngesikhathi i-akhawunti yakho isebenza futhi isikhathi esifanele ngemuva kokuphothulwa
• <strong>Izibalo Ezingaziwa:</strong> Izibalo ezihlanganisiwe zansuku zonke zokufakwa kwe-Supabase kanye nezibalo ze-premium-screen zigcinwa isikhathi esingafika ezinyangeni eziyi-14 bese ziqedwa.
• <strong>Amalogi Wokwephula:</strong> Ngokuvamile agcinwa izinsuku eziyi-90 ngaphandle kokuthi adingeke ukuze kuqhubeke nokuhlolwa

Idatha igcinwa ngokuphepha kusetshenziswa ukufihla okujwayelekile kwezimboni kokubili ngesikhathi sokuhamba nasekuthuleni.

5. Izinsizakalo Zama-Third-Party

Singasebenzisa abaphathi be-third-party abathembekile ku:

• <strong>Supabase:</strong> Idatha, ukuqinisekiswa, ukwakhiwa kwangemuva, kanye nezibalo ezihlanganisiwe ezingaziwa. Idatha ingagcinwa ezikhungweni zedatha ze-EU noma ze-US; ukudluliswa ngaphandle kwe-EEA kuqinisekiswa ngama-Standard Contractual Clauses. I-endpoint ye-funnel engaziwa ayitholi i-ID yomsebenzisi, i-ID yedivayisi, i-imeyili, umbhalo omkhulu, imigomo, imikhuba, ukujula, izimpendulo zokuhlola, noma okuqukethwe kwezempilo; i-Supabase ingase icubungule idatha ye-technical request metadata okwesikhashana ukuze isebenze futhi ivikele i-Edge Function.
• <strong>Google Firebase, Crashlytics, kanye ne-Google Analytics:</strong> Izenzakalo zokusetshenziswa kwe-Firebase Analytics kuhlelo lokusebenza lweselula zithunyelwa kuphela uma uvuma. I-Crashlytics ithola idatha yokuhlola ye-crash encishisiwe ukusiza ukususa amaphutha. I-Google Analytics kuwebhusayithi ithola izenzakalo zewebhusayithi ezisekelwe kuvuma ezifana nokubukwa kwamakhasi, ama-click wokulanda, ama-click e-CTA, ukubukwa kwamanani, ukubandakanywa kwe-blog, ama-click e-imeyili yokwesekwa, ukuvulwa kwe-FAQ, ukujula kokuskrola, kanye nama-click ezixhumanisi eziphumayo. Idatha processing yenziwa ngaphansi kwemigomo yokucubungula idatha ye-Google.
• <strong>Izinsizakalo Zokufakazela:</strong> Ukungena okuphephile nokuphathwa kwe-akhawunti

Bonke abaphathi be-third-party bahlala ngaphansi kwezibopho zokugcina imfihlo nezidingo zokuvikela idatha. Siqinisekisa ukuthi bayahambisana nemithetho yokuvikela ubumfihlo efanele.

6. Your Rights

Unamalungelo alandelayo mayelana nedatha yakho yomuntu siqu:

• <strong>Ukufinyelela:</strong> Cela ikhophi yedatha yakho yomuntu siqu
• <strong>Ukulungiswa:</strong> Cela ukulungiswa kolwazi olungelona iqiniso
• <strong>Ukususa:</strong> Cela ukususa idatha yakho yomuntu ("ilungelo lokukhohlwa")
• <strong>Ukudluliswa:</strong> Cela idatha yakho ngendlela efundekayo ngumshini
• <strong>Ukuphikisa:</strong> Phikisa kwezinye izinhlobo zokucubungula
• <strong>Ukunciphisa:</strong> Cela ukunciphisa ukucubungula ngezimo ezithile
• <strong>Ukukhansela Imvume:</strong> Khansela imvume enikeziwe ngaphambili nganoma yisiphi isikhathi

Ukuze usebenzise lezi ziqu, sicela uxhumane nathi ku-<a href="mailto:support@unwireapp.com">support@unwireapp.com</a>

7. Ubumfihlo Bebantwana

I-Unwire ayihloselwe izingane ezingaphansi kweminyaka eyi-13 (noma eyi-16 endaweni yezeMali yaseYurophu). Asiqondi ukuthi siqoqe ulwazi lomuntu siqu oluvela ezinganeni. Uma ucabanga ukuthi siqoqe ulwazi olungaqondile oluvela ezinganeni, sicela uxhumane nathi ngokushesha.

8. Ukuvikeleka Kwemininingwane

Sisebenzisa izinyathelo ezifanele zobuchwepheshe nezokuhlela ukuvikela idatha yakho yomuntu siqu ekufinyeleleni okungagunyaziwe, ukuguqulwa, ukuveza, noma ukuchithwa. Lezi zinyathelo zifaka:

• Ukufihla idatha ethunyelwa ngenkathi isetshenziswa i-TLS/SSL
• Ukufihla idatha ebucayi lapho iphumile
• Ukuhlolwa nokuvuselelwa kokuphepha njalo
• Izilawuli zokufinyelela nezidingo zokuhlonza
• Izindlela zokuthuthukiswa eziphephile

9. Ukuhanjiswa Kwedatha Kwamanye Amazwe

Idatha yakho ingahanjiswa futhi icutshungulwe ezwenikazi ezingezona ezakho. Siqinisekisa ukuthi izivikelo ezifanele zikhona ukuze kuhanjiswe, kuhlanganise:

• Izivumelwano Ezisemthethweni ezivunywe yiKomishini yaseYurophu
• Izinqumo zokufaneleka zamanye amazwe
• Imvume yakho ecacile lapho kudingeka

10. Ama-Cookie Nokulandela

Iwebhusayithi yethu isebenzisa ukugcina endaweni yokugcina yokuvuma amakuki futhi ingasebenzisa amakuki e-Google Analytics noma izikhombisi ezifana kuphela uma uvuma amakuki ezibalo. Lezi zenzakalo zewebhusayithi ezisekelwe kuvuma zisiza ukuqonda ukubukwa kwamakhasi, ama-click wokulanda, ama-click e-CTA, ukubukwa kwamanani, ukubandakanywa kwe-blog, ama-click e-imeyili yokwesekwa, ukuvulwa kwe-FAQ, ukujula kokuskrola, kanye nezixhumanisi eziphumayo. Uhlelo lokusebenza lweselula lungasebenzisa ukugcina endaweni yokugcina ukuze luphathwe izintandokazi nezikhathi. Asisebenzisi amakuki wokulandelela ukukhangisa.

11. Izinguquko Kulesi Mthetho

Singase siqhubeke sithuthukisa le mthetho yokuvikela ubumfihlo ngezikhathi ezithile. Sizokwazisa ngezinguquko ezibalulekile nge:

• Ukuphakela umthetho omusha kuleli khasi ngedethi ethuthukisiwe
• Ukuthumela isaziso nge-app
• Ukukuthumelela i-imeyili (ngokwezinguquko ezibalulekile)

Ukusebenzisa kwakho okuqhubekayo i-app ngemuva kwezinguquko kubonisa ukuvumelana nomthetho othuthukisiwe.

12. Contact Us

Uma unombuzo, ukukhathazeka, noma izicelo mayelana nale mthetho yokuvikela ubumfihlo noma idatha yakho, sicela uxhumane nathi:

<strong>I-imeyili:</strong> <a href="mailto:support@unwireapp.com">support@unwireapp.com</a><br> <strong>Ikhasi Lokwesekwa:</strong> <a href="/support/">Unwire Support</a>

13. Umphathi Wokuvikela Idatha

Uma ukwiNdawo Yezomnotho yaseYurophu futhi unokukhathazeka ngemicimbi yethu yedatha, unelungelo lokufaka isikhalazo kumphakathi wakho wendawo wokuvikela idatha.

14. Ukususa i-akhawunti & Idatha

Ungacela ukususwa kwe-akhawunti yakho kanye nedatha yakho yomuntu siqu ehambisanayo nganoma yisiphi isikhathi. Ngemva kokucela okuqinisekisiwe, sizosusa idatha ye-akhawunti yakho ngokuphelele ezinsukwini eziyi-30, kuhlanganise:

• Imininingwane yokungena kanye nolwazi lwephrofayela
• Umlando wokusetshenziswa, intuthuko, nezinhloso
• Noma yiziphi ezinye izimfihlo zomuntu ezihlobene ne-akhawunti yakho

Qaphela: izibalo ze-Supabase ezihlanganisiwe, ezingakwazi ukuhlinzekwa ngawe zingagcinwa kuze kube yizinyanga eziyi-14.

Ungakwazi futhi ukususa i-akhawunti yakho nedatha ngqo ngaphakathi kohlelo lokusebenza: vula uhlelo lokusebenza, uye ku- <strong>Settings > Profile</strong>, bese uchofoza <strong>Delete Account</strong>. Lokhu kuzokhipha ngokushesha futhi kuze kube phakade yonke idatha yomuntu siqu ehambisana ne-akhawunti yakho.

Ukuze ucele ukusulwa, thumela i-imeyili kithi ku- <a href="mailto:support@unwireapp.com?subject=Account%20Deletion%20Request">support@unwireapp.com</a> enesihloko esithi "Account Deletion Request" kusuka kwi-imeyili ehambisana ne-akhawunti yakho.