Inqubomgomo Yobumfihlo

Okugcina kuvuselelwe: 28 Okthoba 2026

Siyawuhlonipha ubumfihlo bakho. Le nqubomgomo ichaza ukuthi yiluphi ulwazi esiluqoqa, ukuthi silusebenzisa kanjani, kanye namalungelo akho. Unwire izibophezele ekuvikeleni imininingwane yakho yomuntu siqu nasekucaciseni indlela esiphatha ngayo idatha.

1. Idatha Esiyiqoqayo

Siqoqa lezi zinhlobo zolwazi ezilandelayo:

• Ulwazi lwe-akhawunti: Uma udala i-akhawunti, siqoqa ikheli lakho le-imeyili, igama lakho, kanye nemininingwane yakho yokungena.
• Idatha yokusebenzisa: Siqoqa idatha yokuthi usebenzisa kanjani uhlelo lokusebenza, kuhlanganise nezibalo zesikhathi sesikrini, ukuhlolwa okuqediwe, ukuqhubeka kokufunda, kanye nezinjongo ozibekile.
• Izicelo zoMqeqeshi: Uma ucela umqeqeshi ongaphakathi kuhlelo ukuthi akwenzele uhlelo futhi uvumile, umbhalo owufakayo, izincazelo ezimbalwa zokugcina ozinike umqeqeshi, ulimi lwakho lwe-app, izifanekiso zakho ezisebenzayo zomkhuba nomgomo, kanye nesifinyezo esifushane senqubekelaphambili yakho (i-streak, ama-check-in, amamojuli aqediwe) kuthunyelwa ku-OpenAI ukuze kwakhiwe uhlelo. Igama lakho, ikheli le-imeyili kanye ne-ID ye-akhawunti yakho akuthunyelwa ku-OpenAI. Unwire igcina umbhalo wesicelo ngasinye ne-akhawunti yakho ukuze ihlole ikhwalithi yezincomo.
• Ulwazi lwedivayisi: Singaqoqa uhlobo lwedivayisi, inguqulo yesistimu yokusebenza, inguqulo yohlelo lokusebenza, ulimi nesifunda, kanye nezihlonzi zobuchwepheshe ezilinganiselwe ezidingekayo ezinsizeni zepulatifomu, ekubikeni ukuphahlazeka, kwezokuphepha, noma ekusebenzeni kwe-akhawunti. Izibalo ezingaziwa ze-Supabase funnel ezichazwe ngezansi azifaki ama-ID wedivayisi.
• Analytics: I-Firebase Analytics ongayikhetha kuhlelo lokusebenza lweselula isetshenziswa kuphela uma uvuma; ku-Android, imicimbi yokuvula okokuqala nokuphothula i-onboarding uma uvumile nayo isetshenziswa ukukala imikhankaso yethu ye-Google Ads. Ngokwehlukana, i-Unwire iqopha izibalo ezihlanganisiwe ezingaziwa ze-Supabase funnel ukuze siqonde ukuthi abasebenzisi bayayiqeda yini i-onboarding futhi babona izikrini ze-premium. Lezi zibalo zifaka igama lomcimbi, usuku, ipulatifomu, inguqulo yohlelo lokusebenza, ulimi nesifunda, isinyathelo se-onboarding/ukhiye waleso sinyathelo, indawo ye-premium/uhlobo, isigaba esibanzi sesizathu sokwehluleka, kanye nomthombo wokufakwa (i-Google Ads, i-Apple Ads, iwebhusayithi yethu, okwemvelo, noma okunye) kuphela. Ku-Android, umthombo wokufakwa utholwa kudivayisi yakho kusuka ku-referrer yokufakwa ye-Google Play; yona i-referrer uqobo, kufaka noma isiphi isihlonzi sokuchofoza isikhangiso, ayithunyelwa. Ku-iOS, uhlelo lokusebenza lubuza i-AdServices ye-Apple ukuthi ukufakwa kuqhamuke yini emkhankasweni we-Apple Ads; ithokheni yokwabela yesikhathi esisodwa iya ku-Apple kuphela futhi ayigcinwa. Ayisetshenziswa i-advertising ID. Azifaki i-account ID, i-user ID, i-device ID, i-imeyili, ikheli le-IP, umbhalo wamahhala, izinhloso, imikhuba, ukucabangisisa, izimpendulo zokuhlola, noma okuqukethwe kwenhlalakahle. Kuwebhusayithi, i-Unwire iphinde ibale ukuchofozwa kwezixhumanisi ze-App Store ne-Google Play ngaphandle kwama-cookies: usuku, isitolo, uhlobo lwekhasi, isigaba sekhasi, ulimi, kanye nesigaba somthombo wethrafikhi (isibonelo injini yokusesha, inethiwekhi yomphakathi, umsizi we-AI, noma ngqo). Ayigcinwa i-URL ye-referrer, ikheli le-IP, noma i-ID yesivakashi. Kuwebhusayithi, i-Google Analytics ingaqoqa imicimbi esekelwe ekuvumeni efana nokubukwa kwamakhasi, uhlobo lwekhasi nolimi, ukuchofozwa kokulanda, ukuchofozwa kwe-CTA, ukubukwa kwesigaba samanani, ukusebenzisana nebhulogi, ukuchofozwa kwe-imeyili yokusekela, ukuvulwa kwe-FAQ, ukujula kokuskrola, nokuchofozwa kwezixhumanisi eziya ngaphandle.
• Izingodo Zamaphutha: Izingodo zobuchwepheshe zokuhlonza nokulungisa izinkinga kuhlelo lokusebenza.

Asiqoqi noma asifinyeleli emilayezweni yakho yomuntu siqu, kothintana nabo, ezithombeni, noma kwamanye amafayela kudivayisi yakho ngaphezu kwalokho okudingekayo ukuze kusebenze imisebenzi eyinhloko yohlelo lokusebenza.

2. Indlela Esisebenzisa Ngayo Idatha Yakho

Sisebenzisa ulwazi oluqoqiwe ukuze:

• Sebenzisa futhi unikeze izinsizakalo zohlelo lokusebenza
• Yenza okuhlangenwe nakho kwakho kube ngokwakho futhi unikeze okuqukethwe okufanele
• Landelela inqubekelaphambili yakho bese ubonisa izibalo
• Thumela izaziso nezikhumbuzi (ngemvume yakho)
• Hlaziya ukusebenza futhi uthuthukise uhlelo lokusebenza
• Gcina ukuphepha futhi uvimbele ukusetshenziswa kabi
• Ukuthobela izibopho zomthetho

Asithengisi idatha yakho yomuntu siqu kubantu besithathu ngezinjongo zokumaketha.

3. Izisekelo zomthetho zokucubungula (GDPR)

Ngokuya ngesifunda sakho, ukucubungula kungase kuncike kokuthi:

• Imvume: Unikeze imvume ecacile yokwenza imisebenzi ethile yokucubungula
• Ukusebenza kwenkontileka: Ukucubungula kuyadingeka ukuze kunikezwe amasevisi owawacelile
• Izintshisekelo Ezisemthethweni: Sinezizathu ezisemthethweni zokucubungula idatha elinganiselwe, njengokuvimbela ukukhwabanisa, ukuxilonga ukuphahlazeka, kanye nezibalo ezihlanganisiwe ezingaziwa ze-funnel ezisetshenziswa ukuthuthukisa ukuqaliswa kokusebenzisa nozinzo lohlelo lokusebenza.
• Izibopho Zomthetho: Kumelwe sicubungule idatha ukuze sihambisane nezimfuneko zomthetho

4. Ukugcinwa Kwedatha Nokulondolozwa

Sigcina idatha yakho kuphela inqobo nje uma iyadingeka ngezinhloso ezichazwe kule nqubomgomo noma njengoba kudingwa umthetho. Ikakhulukazi:

• Idatha Ye-akhawunti: Igcinwa inqobo nje uma i-akhawunti yakho isasebenza futhi isikhathi esifanele ngemva kokuyivala
• Izibalo ze-funnel ezingaziwa: Izibalo zansuku zonke ezihlanganisiwe ze-Supabase zokungena nasesikrinini se-premium zigcinwa kuze kube izinyanga ezingu-14 bese ziyasuswa.
• Izicelo zoMqeqeshi: Umbhalo wesicelo ngasinye somqeqeshi ugcinwa kuze kube yizinyanga ezingu-14, noma kuze kube yilapho ususa i-akhawunti yakho.
• Amalogi amaphutha: Ngokuvamile agcinwa izinsuku ezingu-90 ngaphandle uma edingeka ekuxazululeni amaphutha okuqhubekayo

Idatha igcinwa ngokuphepha kusetshenziswa ukubethela okuhambisana nezindinganiso zomkhakha kokubili ngesikhathi isakazwa nangesikhathi igcinwe.

5. Izinsizakalo Zamaqembu Esithathu

Sisebenzisa laba bacubunguli bedatha bezinkampani zangaphandle abalandelayo, ngamunye eboshwe yizibopho zokuvikelwa kwedatha ezisemthethweni:

• Supabase: Database, ukuqinisekiswa, ingqalasizinda yangemuva, kanye nezibalo ezihlanganisiwe ezingaziwa ze-funnel. Idatha ingagcinwa ezikhungweni zedatha ze-EU noma ze-US; ukudluliswa ngaphandle kweSwitzerland ne-EEA kuqinisekiswa ngama-Standard Contractual Clauses. I-endpoint ye-funnel engaziwa ayitholi i-ID yomsebenzisi, i-ID yedivayisi, i-imeyili, umbhalo wamahhala, imigomo, imikhuba, imicabango, izimpendulo zokuhlola, noma okuqukethwe kwezempilo; i-Supabase ingase icubungule i-metadata yesicelo sobuchwepheshe okwesikhashana ukuze isebenze futhi ivikele i-Edge Function.
• Google Firebase, Crashlytics, ne-Google Analytics: Imicimbi yokusetshenziswa kohlelo lokusebenza lweselula ye-Firebase Analytics ithunyelwa kuphela uma uvuma. Uma uvuma ku-Android, i-Firebase Analytics iphinde yabelane ngemicimbi yokuvula okokuqala nokuphothula i-onboarding ne-Google Ads ukuze sikwazi ukukala imikhankaso yethu ye-Google Ads. Le micimbi ayiqukethe okuqukethwe kwenhlalakahle futhi ayiqukethe ne-advertising ID. Ku-iOS, idatha ye-Firebase Analytics ayabelwana ngayo ngezinjongo zokukhangisa. I-Crashlytics ithola idatha yokuxilonga yokuphahlazeka encishisiwe ukuze isisize silungise iziphazamisi. I-Google Analytics kuwebhusayithi ithola imicimbi yewebhusayithi esekelwe ekuvumeni efana nokubukwa kwamakhasi, ukuchofozwa kokulanda, ukuchofozwa kwe-CTA, ukubukwa kwamanani, ukusebenzisana nebhulogi, ukuchofozwa kwe-imeyili yokusekela, ukuvulwa kwe-FAQ, ukujula kokuskrola, nokuchofozwa kwezixhumanisi eziya ngaphandle. Idatha icutshungulwa ngaphansi kwemigomo ye-Google yokucubungula idatha.
• I-Apple ne-Google (IAP nokungena ngemvume): Ukukhokhiswa kokubhalisa nokungena ngemvume nge-akhawunti yezokuxhumana. Imininingwane yokukhokha iphathwa ngokuphelele yi-Apple noma i-Google; sithola kuphela irisidi lokuthenga.
• OpenAI (izinhlelo zomqeqeshi): Ikhiqiza izincomo zomqeqeshi ongaphakathi kuhlelo kusetshenziswa idatha esohlwini olungezansi ngaphansi kwesigaba esithi Izicelo zoMqeqeshi. Idatha ithunyelwa kuphela ngemva kokuba uyivumele kuhlelo lokusebenza, futhi ungayihoxisa le mvume noma nini ku-Settings ngaphansi kwe-Privacy. Ngaphansi kwemigomo ye-API ye-OpenAI, le datha ayisetshenziswa ukuqeqesha amamodeli e-OpenAI futhi ngokuvamile isuswa ngemva kwezinsuku ezingu-30. I-OpenAI icubungula idatha e-United States.

Asisebenzisi amanethiwekhi okukhangisa noma ukuthengisa idatha kubadayisi bedatha. Bonke abacubunguli kudingeka bathobele imithetho esebenzayo yokuvikelwa kwedatha.

6. Amalungelo Akho

Unawo la malungelo alandelayo mayelana nedatha yakho yomuntu siqu:

• Ukufinyelela: Cela ikhophi yedatha yakho yomuntu siqu
• Ukulungisa: Cela ukulungiswa kolwazi olungalungile
• Ukususa: Cela ukuthi idatha yakho yomuntu siqu isuswe ("ilungelo lokukhohlwa")
• Ukuphatheka: Cela idatha yakho ngefomethi efundeka ngumshini
• Phikisa: Phikisa izinhlobo ezithile zokucubungula
• Khawulela: Cela ukuthi ukucutshungulwa kukhawulelwe ezimeni ezithile
• Hoxisa Imvume: Hoxisa imvume oyinikeze ngaphambilini noma yinini

Ukuze usebenzise la malungelo, sicela usithinte ku- support@unwireapp.com

7. Ubumfihlo Bezingane

Unwire ayihloselwe izingane ezingaphansi kweminyaka engu-13 (noma engu-16 e-European Economic Area). Asiqoqi ngamabomu imininingwane yomuntu siqu evela ezinganeni. Uma ukholelwa ukuthi siqoqe ngephutha imininingwane evela enganeni, sicela usithinte ngokushesha.

8. Ukuvikeleka Kwedatha

Sisebenzisa izinyathelo ezifanele zobuchwepheshe nezenhlangano ukuze sivikele imininingwane yakho yomuntu siqu ekufinyeleleni okungagunyaziwe, ekuguqulweni, ekudalulweni, noma ekucekelweni phansi. Lezi zinyathelo zihlanganisa:

• Ukubethelwa kwedatha ngesikhathi isadluliselwa kusetshenziswa i-TLS/SSL
• Ukubethelwa kwedatha ebucayi lapho igcinwe
• Ukuhlolwa kokuphepha okuvamile nezibuyekezo
• Izilawuli zokufinyelela nezidingo zokuqinisekisa ubuqiniso
• Izinqubo zokuthuthukisa eziphephile

9. Ukudluliswa kwedatha kwamazwe ngamazwe

Imininingwane yakho ingase idluliselwe futhi icutshungulwe emazweni angaphandle kwezwe lakini. Siqinisekisa ukuthi kunezivikelo ezifanele zalezo zidluliso, okuhlanganisa:

• Izivumelwano Ezisemthethweni ezivunywe yiKomishini yaseYurophu futhi eziqashelwa yiKhomishana YaseSwitzerland Yokuvikelwa Kwedatha Nolwazi (FDPIC)
• Izinqumo zokufaneleka zeKomishini yaseYurophu kanye noMkhandlu Wombuso WaseSwitzerland, kuhlanganise ne-EU-U.S. kanye ne-Swiss-U.S. Data Privacy Framework lapho umamukeli eqinisekisiwe ngaphansi kwayo
• Imvume yakho ecacile lapho kudingeka

10. Amakhukhi Nokulandelela

Iwebhusayithi yethu isebenzisa isitoreji sendawo ukuze kugcinwe imvume yamakhukhi, futhi ingase isebenzise amakhukhi e-Google Analytics noma izihlonzi ezifanayo kuphela ngemva kokwamukela amakhukhi ezibalo. Lezi zibalo zewebhusayithi ezisuselwe emvume zisiza ukuba siqonde ukubukwa kwamakhasi, ukuchofoza kokulanda, ukuchofoza kwe-CTA, ukubukwa kwamanani, ukuzibandakanya nebhulogi, inhloso yokwesekwa, ukuvulwa kwe-FAQ, ukujula kokuskrola, nezixhumanisi eziphumayo. Uhlelo lokusebenza lweselula lungase lusebenzise isitoreji sendawo ukuze kugcinwe okuthandwayo nokuphatha iseshini. Asisebenzisi amakhukhi okulandelela ezikhangiso.

11. Izinguquko Kule Nqubomgomo

Singase sibuyekeze Le Nqubomgomo Yobumfihlo ngezikhathi ezithile. Sizokwazisa ngezinguquko ezibalulekile ngokuthi:

• Ukushicilela inqubomgomo entsha kuleli khasi nosuku olubuyekeziwe
• Ukuthumela isaziso ngohlelo lokusebenza
• Ukukuthumelela i-imeyili (uma kunezinguquko ezibalulekile)

Ukuqhubeka usebenzisa uhlelo lokusebenza ngemva kwezinguquko kusho ukuthi uyayamukela inqubomgomo ebuyekeziwe.

12. Xhumana nathi

Uma unemibuzo, ukukhathazeka, noma izicelo mayelana nale Nqubomgomo Yobumfihlo noma idatha yakho, sicela uxhumane nathi:

I-imeyili: support@unwireapp.com
Ikhasi Losekelo: Usekelo luka-Unwire

13. Isiphathimandla Sokugada

Unwire izinze eSwitzerland. Uma unokukhathazeka okungakaxazululwa mayelana nezinqubo zethu zedatha, ungafaka isikhalo kuKhomishana WaseSwitzerland Wokuvikelwa Kwedatha Nolwazi (FDPIC, edoeb.admin.ch). Uma uhlala eNdaweni Yezomnotho YaseYurophu, ungaphinde ufake isikhalo esigungwini sokuvikelwa kwedatha sezwe lakini.

14. Ukususwa kwe-akhawunti nedatha

Ungacela ukususwa kwe-akhawunti yakho nayo yonke idatha yomuntu siqu ehlobene nayo noma nini. Uma isicelo sakho siqinisekisiwe, sizosusa unomphela idatha ye-akhawunti yakho zingakapheli izinsuku ezingu-30, kuhlanganise nalokhu:

• Imininingwane yokungena ku-akhawunti nolwazi lwephrofayela
• Umlando wokusebenzisa, inqubekelaphambili, nezinhloso
• Noma iyiphi enye idatha yomuntu siqu exhunywe ku-akhawunti yakho

Qaphela: izibalo ezihlanganisiwe nezifihlakele ze-Supabase funnel ezingeke zilandelwe zibuyele kuwe zingagcinwa kuze kufike ezinyangeni eziyi-14.

Ungakwazi futhi ukususa i-akhawunti yakho nedatha ngqo ngaphakathi kohlelo lokusebenza: vula uhlelo lokusebenza, uye ku- Iphrofayili > Izilungiselelo ze-akhawunti, bese uchofoza Susa i-akhawunti. Lokhu kuzokhipha ngokushesha futhi kuze kube phakade yonke idatha yomuntu siqu ehambisana ne-akhawunti yakho.

Ukuze ucele ukusulwa, sithumele i-imeyili ku-support@unwireapp.com enesihloko esithi "Isicelo Sokususwa Kwe-akhawunti" kusuka ekhelini le-imeyili elihlotshaniswa ne-akhawunti yakho.